What is the pick-up procedure?

You may follow the instruction below for pick-up process.

Hazwani

Last Update 4 maanden geleden

1. Notify Your Hero (Person in Charge)
Kindly reach out to your Hero at least 30 minutes before your scheduled car pickup. If you’re running late due to traffic or other unforeseen circumstances, please inform your Hero as soon as possible. This helps avoid delays, as each person in charge has a schedule to follow.


2. Prepare Your Documents
Don’t forget to bring along your driver’s license and identification card/passport for verification purposes. Please note that only the driver listed on the reservation is authorized to pick up the vehicle.


3. Have Your Checkout Slip Ready
Please bring your checkout slip for a smooth pickup process. You can save it on your phone or take a screenshot to show your Hero upon arrival.


4. Complete the Inspection Form
Before you drive off, you’ll be asked to sign an electronic inspection form. This step ensures the car’s condition is verified, including noting any existing scratches or dents.


5. Receive Your Keys and Start Driving
Once everything is complete, you’ll receive the keys and can enjoy your trip!

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