How do I get my refundable deposit?
Hazwani
Last Update hace 10 meses
We’ve made it easy for you to update your bank details directly through your PenangBook account!
Follow the simple steps below:
Step 1: Click https://www.penangbook.my/forgot

Step 2: Enter your Email
Step 3: Set new password
Step 4: Click https://www.penangbook.my/login to login to your account
Step 5: Enter email and new password
Step 6: Go to Profile

Step 7: Update Bank Details
- Update your original bank details which you used for the bookings
- Double-check everything
- Once done, click Update

Important Notes
Please ensure you fill in details with the same account number you used to make a booking.
Refund processing will take 14 working days after updating your bank details.
PenangBook is not responsible for incorrect bank information submitted.
